What services are included with Commercial Semi-Truck Roadside Assistance?

These are services covered for eligible vehicles. Additional terms and conditions may apply.

• Towing up to 25 miles for light- and heavy-duty fleet vehicles. Additional miles will be prorated in 1/10th mile increments.
• Jump starting a dead battery or making other minor roadside adjustments to start the vehicle. Expenses for more extensive repairs, parts and labor are an additional cost.
• Delivering three gallons of gas or diesel fuel. This service covers delivery of the fuel only and does not include the cost of fuel.
• Removing a flat tire and replacing it with your spare tire. The service provider will change a flat tire with its inflated spare. If no spare is available, the vehicle may be towed.
• Winching is offered for light-duty vehicles that are safely accessible from a paved public road.

Is there a limit to how many times I can use Roadside Assistance at no extra charge?

There is a limit of 4 service calls per vehicle annually.

What is the process if I need Roadside Assistance?

• Access the Roadside Assistance section of your Reveal app to call the Roadside Assistance number provided.
• Give the 8-digit vehicle code shown in your app to the service representative.
• They will prepare a request for service dispatch. You’ll need to provide your location (the nearest major street or intersection).
• The service provider will offer an estimate of when a representative will arrive.

Can I use Roadside Assistance on restricted roadways?

Service may be limited by local traffic rules and regulations, such as restricted roadways and toll roads. In such areas, only certain service vehicles are authorized to perform service. The Roadside Assistance representative can assist you with your options.

Do I need to register all vehicles on an account to have Roadside Assistance?

Yes, all vehicles on an account need to be registered for Roadside Assistance.

When I activate Roadside Assistance, how soon does it start?

Your coverage becomes effective immediately after you activate it on your account.

How do I activate Roadside Assistance on my account?

You will be notified through Reveal when your account has been enabled for Roadside Assistance. You can then follow the instructions on how to activate Roadside Assistance for all vehicles on your account using their Vehicle Identification Number (VIN).